Housing providers and property managers want every job evidenced: who attended, when, what was found and what was fixed. DuoApp gives your operatives one app for jobs, photos, sign-offs and hours, and gives your office and your clients the evidence without chasing anyone.
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Maintenance contracts are won on price and kept on evidence. These are the problems repairs and maintenance contractors tell us about most.
Emails, portal downloads and phone calls from clients, copied onto a whiteboard or a spreadsheet that's out of date by mid-morning.
Housing providers want before-and-after photos, attendance times and sign-offs - especially on damp, mould and safety work with strict timescales.
Every day a void sits empty costs your client rent. Knowing which trades are done and what's left is a round of phone calls.
Gutter clears, communal checks and annual servicing live in someone's head until a client complains they were missed.
Gas Safe, CSCS, asbestos awareness and DBS for occupied homes - expired without anyone noticing until a client audit.
Job sheets come back late, illegible or not at all, so completed work sits unbilled for weeks.
Everything below is included in the same £10 per user, for operatives, supervisors, office staff and client contacts alike.
Organise work by contract, block and property, assign it to an operative or a team, and complete dozens of tasks at once. Planned and cyclical work repeats on its own at any interval.
Checklists for each job type, with photos, notes and a signature at each stage. Every completion is timestamped and stored against the property, with a full audit trail.
Add housing officers and property managers as users who see only their own properties - jobs, photos and sign-offs, never your costs. Same flat £10, no separate portal.
Operatives clock in and out on their phone, optionally checked against the property's location at that moment, so arrival and completion times are on record.
Store Gas Safe, CSCS, asbestos awareness, DBS and insurance against each operative. DuoApp warns you before anything expires, and can block work for anyone whose documents aren't current.
CP12 gas safety records, EICRs, PAT records and fire safety equipment logs from ready-made templates, filled in and signed on site. Recurring documents come round again with reminders, and the branded PDF can be emailed to the client from DuoApp.
Fixed prices per job, split labour and materials, or your own subcontractors with staged claims - so completed work turns into an invoice instead of a pile of job sheets.
Log recalls and defects, schedule the return visit and sign it off with photos, so warranty work is tracked rather than argued about.
Hours are captured against the job as the work happens, giving you labour cost per job and payroll without the Friday chase.
Most maintenance contractors we speak to run on paper job sheets, a whiteboard and group chats. Here's what changes.
If your team can use WhatsApp, they can use DuoApp. There's no training day and no IT department needed, and every new team gets a free onboarding session with a real person.
No consultants and no setup fee. Every new team gets a free onboarding session with a real person.
Create each client contract with its blocks and properties.
Checklists for repairs, voids and planned work, and the work that repeats.
They download the app on iOS or Android and log in. No training day needed.
Progress, photos, sign-offs and hours in one place - for you and your clients.
No tiers, no per-site fees and no setup charge. Add and remove people as your team changes and you are billed pro-rata.
The timescales, the phases, and the evidence social landlords will ask their repairs and maintenance contractors for.
Read the guide → // GuideThe real cost of job sheets and group chats, a 30-day switch plan, and how to bring reluctant staff with you.
Read the guide →The same platform runs teams across construction and the trades.
Bring a real contract and the evidence your client asks for. In 30 minutes you'll see jobs, photos and sign-offs set up the way you work - no slide decks, no pressure.