Home/Help-desk
// Support

How can we help?

Search the knowledge base, browse common topics, or talk to a real human. UK-based support, 09:00–17:30 GMT.

// Browse by topic

Browse the knowledge base.

Getting started

Set up your account, invite your team and get your first project live.

2 articles

Projects & tasks

Plan jobs, assign owners and track milestones across every site.

2 articles

Invoicing & CIS

Generate applications and invoices, with CIS handled correctly.

2 articles

Approvals & timesheets

Route sign-offs and capture hours without manual entry.

2 articles

Documents & compliance

Store, share and keep certificates and RAMS in date.

2 articles

Retention & payments

Track retention, deductions and the three ways to bill.

2 articles

Insights & audit

See how every job is performing, and who changed what and when.

2 articles
// Talk to us

Prefer a human?

Phone

Mon–Fri, 09:00–17:30 GMT. Average pick-up: 18 seconds.

+44 1303 201346

Email

Reply within 2 hours during business hours, next morning otherwise.

support@duoapp.co.uk

Live chat

In-app, bottom-right. Median response under 60 seconds.

Open in app